Testimonials

Read what our customers think about us

What do people think about Rayners?

We’re proud of our reputation, but don’t take our word for it! Read what people are saying about Rayners

The following is a small sample taken from over 170 Google reviews about Rayners with an overall score of 4.9 out of 5

Click here to see all of our reviews (or add one yourself!)

Rayners would like to thank everyone who has taken the time to post a review. We’re absolutely delighted to hear what you think of us!

What do our landlords think about Rayners?

“We, as owners of a number of properties in Hackney and Leyton, have used Rayners as letting agents for many years therefore our relationship with them goes back quite a long time. We would not hesitate to recommend them as letting and managing agents to other property owners as they are professional, reliable, informative, trustworthy, helpful, flexible and prompt; nothing was too much trouble even if we just wanted to pick their brains on a minor issue. They also look after the tenants which ensures that any concerns that arise in let properties are dealt with quickly, minimising the inconvenience to all parties. We have also used Rayners, in their capacity as experienced estate agents with detailed knowledge of the area and property market, to successfully manage the sale of properties. We have no hesitation in recommending their professional, friendly and communicative services. A big thank you to Alan, David, Denis, and more recently Darren, for helping us over the years – all the very best. Nola and David.”

Nola Marshall

“Rayners have let and managed numerous properties of ours for many years. Everyone in their office is helpful and polite and they offer honest and fair property advice. This is certainly something that is lacking in most high street agents. We are very happy with them and will continue to use them with pleasure. Alan and his team are great.

Chris Szczurowski

 

What do our buyers think about Rayners?

“Excellent service for my 2 daughters who were first time buyers. Courteous and professional – I would highly recommend them to help you find your home.”

Lyn Blofeld

“We recently purchased a house through Rayners and were really impressed by their efficiency and professionalism. Any questions we had were answered straight away and the aftercare was great. An excellent service with a personal touch. Highly recommended! ”

Caroline Reynolds

 

What do our tenants think about Rayners?

“The flat itself had a problem with damp which I definitely don’t think was the fault of the agents – and when we complained they were quick to send workmen round, and fair about what needed to be done. They replaced the kitchen as well when we asked. I found Alan particularly to be really easy-going, understanding, and helpful. They’re the kind of small, human business that is much more pleasant to deal with than faceless corporations where you’ll have six different agents you never meet dodging your questions on the phone. I’d go to them again.”

Abigail Tarttelin

“We rented a property off of Rayners for two years and they provided excellent service. Very sad to leave the house and the letting agents behind, would definitely go back to them in future! Highly recommended”

Niall Underwood

 

What do our vendors think about Rayners?

“Rayners helped me with my recent flat sale and got me a great price and buyer. They were a sea of calm surrounded by stormy waters. They always provided great advice based on their considerable experience.”

Simon Katan

“We sold our Hackney house through Rayners. David was extremely helpful and smoothed the whole process through. Given we were on the other side of the world in Australia, it was a relief to be able to rely on someone to sort everything out for us. Great service.”

Nic Barnard

“I purchased my house through Rayners over 20 years ago and sold it through them recently. The level of service was as exceptional in the last few months as it had been 20 years ago. They were wise with their advice, strategic with their marketing and achieved more than I could have ever expected. Added to that, the level of communication was excellent and detailed, and everything was done with the utmost integrity. They embody the true meaning of excellent customer service!”

Leony McPherson